Need a hand? Email us at support@ventrocity.com and we’ll get back to you, typically within a couple of business days.
Common questions
How does Ventrocity work?
You tell a private AI (“Think”) what you’re building or looking for. It introduces you to the people who can move it forward — collaborators, mentors, clients, teammates. What you tell Think stays private; it powers your matches, it isn’t posted to your profile.
How do I report or block someone?
Open the person’s profile (or a post) and use the menu to Report or Block. Reports go to our team and we act on them. Blocking removes the connection and hides you from each other.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your profile, posts, messages, matches, and handle. There is no undo.
I forgot my password.
On the sign-in screen, choose Forgot password? and follow the emailed link to set a new one.
Why do you ask for camera and photo access?
Only to let you add a profile photo and create posts. Access is requested when you choose to add media and never used otherwise.
Report a safety issue
For urgent safety concerns or objectionable content, report it in the app or email support@ventrocity.com with details. We have zero tolerance for objectionable content and abusive users — see our Terms.